If you have signed up for email hosting with a different company and PBHS is hosting your email, please contact the Support department. We need at least 48 hours* advanced notice (during business hours) to accommodate the changing of the DNS records to redirect email to your new email hosting company.
We will need the specific record information that your new email hosting company will give you. These typically include MX and CNAME records. Some companies will also provide you with A, SRV, and/or TXT records.
Please be sure to save any email you wish to keep to your new mail service before the time the MX records are scheduled to be made. Your PBHS mail will no longer be accessible after updating the new records.
*Support Hours Info:
- Days: Monday - Friday
- Hours: 5am - 5:30pm (PST)
** We are closed on the weekends and major holidays.
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