SecureMail: How to Archive a Secure Message


Instructions below ONLY apply to SecureMail.

In this section, we will go over the following:

How to Archive an Email

  1. Once you login
  2. Select "Secure Inbox"

    **Please note, you may not have all icons presented above...
  3. Select the message you would like to archive within your inbox
  4. While within this existing message, select Archive.

  5. This will take that selected message from your inbox, and move it to your Archive folder on the far LEFT hand column.

How to Reply back to a Secure Message in your Archive Folder

  1. Once you login
  2. Select "Secure Inbox"
  3. Select the Archive folder located on your far LEFT hand column.
  4. Click on the email you would like to reply to:
    1. While on the selected email, select "Reply"

    2. This will compose a reply email back to the org. sender
    3. A pop-up window will allow you to type your reply message, labeled "Type your message here".
    4. You can choose to send ANY documents as an attachment, click here for further instructions on how to attach an image or file. 
    5. Select Send once you are ready to send this email
    6. This email will automatically add your reply in the inbox thread as well as in your sent folder.  

Options for Deleting Secure Messages

*Secure messages cannot be manually deleted from the "Inbox" by the recipient, only archived.
*The sender of the secure message can delete a message and thread permanently from their "Sent Items," the message thread will no longer be available for any party.

*Using the "Self-destruct" feature when composing a message will permanently delete a message after a specified amount of time for all parties.

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