Instructions below ONLY apply to SecureMail.
- Once you login
- Select Secure Drop
- Select the Share Files button to your LEFT:
- This will open a new Secure Drop Share window:
- Share With (*required): Enter the recipient's email address in the "Share With" field. *Please Note you can only add 1 email address per secure message.
- Once you tab or click off the TO: field (to anywhere else on the message) you will be able to select the recipient's role if this is a new user not in our system.
Select the correct role for your email recipient, click here for further descriptions of each role.
**If our system detects the message entered is already a user within our system, you will not be asked to select a role... - Note, if this is a new user not in our system:
- If you have the two step verification turned OFF for the recipient role, you will be able to "Share" your message once the folder and items to share are uploaded.
- If your two step verification is turned ON for the recipient role, you will see a "Next" button to add a valid phone number before sending your secure message.
- If you have previously communicated with the doctor/staff/patient in the past, you can select the "Contacts" option where your recipient will be listed:
**Note, the user has to be registered to show in your contacts list: - Click directly on the registered contact you wish to use (once selected this user will be auto-added to the TO: field):
- Once you tab or click off the TO: field (to anywhere else on the message) you will be able to select the recipient's role if this is a new user not in our system.
- Share With (*required): Enter the recipient's email address in the "Share With" field. *Please Note you can only add 1 email address per secure message.
- Folder Name (*required): Within SecureDrop it will be used as your folder name, and for the SecureMail email it will be used as the subject
- + Add Note (optional):
- Select the "+ Add Note" option if you would like to add a message along with your attachments:
- Email editor will appear, allowing you to write a message:
- Select the "+ Add Note" option if you would like to add a message along with your attachments:
- Self Destruct (*not required): By default, 30 days is the highest number of days you can select before sending.
- Drop Files Here to Upload or Add Files (*required): Add the required attachment(s):
- Select Next to confirm your new users email and/or click the Share button to share your attachments now.
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