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The Chyron or Ticker is an informational banner added to the bottom of your TV which displays news text alerts of different categories.  This can be turned on or off at anytime.  

This section will pull local weather information from your practice address within the MySecurePractice Portal.  

Please note:  

The ticket/chyron will NOT display over any videos which include closed captions. Closed captions are located at the bottom of screen, and we give priority to show this over the ticker/chyron:

Once the video is done, and it plays a video with no closed caption- it should look similar to this:

Within your device settings page, you will have access to your Chyron/Ticker settings.

Here you can:

1. Turn the Chyron ON
2. Turn the Chyron OFF
3. Modify Chyron Categories

Turn the Chyron On

1. Once on the Device Settings Page
2. Select the Chyron On checkbox
   
         
3. The below options will appear, select the checkbox to the LEFT for each category you would like to enable on your app Chyron:
   1. Financial News
   2. Health News
   3. Entertainment News
   4. Sports News
      
4. Once complete with your selection, select the Save button located in the top right hand corner:
   
          
5. You will need to Re-sync your app in order for the changes to update live
   *If you don't want to re-sync your device now, your device will automatically re-sync every 24hrs. (and you will see the updated setting changes then). 

 

Turning the Chyron OFF

1. Once on the Device Settings Page
   
       
2. Select the Chyron On checkbox to unselect this option:
   
        
3. Once complete, select the Save button located in the top right hand corner:
   
         
4. You will need to Re-sync your app in order for the changes to update live
   *If you don't want to re-sync your device now, your device will automatically re-sync every 24hrs. (and you will see the updated setting changes then). 

 

Modify Chyron Categories

1. Once on the Device Settings Page
         
2. Once your Chyron is turned ON
3. You can deselect or select any categories under your Chyron:
   
         
4. Once complete, select the Save button located in the top right hand corner:
   
        
5. You will need to Re-sync your app in order for the changes to update live
   *If you don't want to re-sync your device now, your device will automatically re-sync every 24hrs. (and you will see the updated setting changes then).