Collaborator: Profile Notification Settings

MySecurePractice Collaborator allows you to receive immediate text message or email alerts by selecting the alerts you would like to receive below.

Message frequency is based on usage. PBHS does not have a separate charge for this service; however, message and data rates may apply from your mobile carrier.

1. On the My Profile page
2. Select the Collaborator tab
   
        
3. Under Activity Preferences, you can adjust each notification within the dropdown as needed:
   
   1. A Collaborator Case had a Doctor removed.
      You can remove a previously added additional Doctor or Staff user from your existing case, click here for instructions.
   2. A Collaborator Case had a new attachment added.
      Anyone assigned to the Case can upload any attachments at anytime while the case is active.  Click here for instructions.
   3. A Collaborator Case had a new Doctor added.
      You can add an additional Doctor or Staff user to your existing case, click here for instructions.
   4. A Collaborator Case had a new Doctor Talk post added.
      Within each patient's case, you can communicate directly with the doctors through a tab within the Case called Doctor Talk, click here for instructions.
   5. A Collaborator Case had a new Patient Talk post added.
      Within each patient's case, you can communicate directly with the patient through a tab within the Case called Patient Talk, click here for instructions.
   6. A Collaborator Case has been accepted by a Doctor.
      Once a case is submitted, it would then be accepted or rejected by the attended recipient.  Click here for instructions.
   7. A Collaborator Case has been archived by a Doctor.
      Once a case is archived, it can be un-archived at anytime by the referred to doctor.  
   8. A Collaborator Case has been un-archived by a Doctor.
      Once a case is archived, it can be un-archived at anytime by the referred to doctor.
   9. A Collaborator Case Status has changed.
      The status bar allows each Case to be updated, which you can see from your Collaborator Dashboard.  Click here for instructions.
   10. You have been referred a new Collaborator Case.
       When a collaborator case is referred to you, you can choose to accept or reject after initial review.  Click here for instructions.
   11. You have run out of Trial Collaborator Cases.
       As a free user, you can refer out unlimited times.  But you can only accept up to 10 cases before you need to upgrade to a paid tier.  Click here for instructions.
4. Once your notification changes are complete, select the Save Profile button (located in the top/right hand corner):